Senior Utility Billing
This position coordinates the city’s utility
Processes utility bills twice monthly; downloads
account information for meter reading; oversees
the uploading of handheld meter reading devices;
resolves any hardware or software problems;
reviews reports for errors associated with meter
reading; files reports; orders re-reads;
calculates utility bills; prints and mails
bills; documents returned bills; maintains mail
Maintains the utility billing system; ensures
that inputted data is accurate and timely;
compiles data for water and accounting audits.
Trains other personnel in the utility billing
Issues orders for disruption of services due to
nonpayment; posts late penalties; issues late
notices; posts credits and deposits on accounts
Calculates and updates changes to the utility
Coordinates, schedules and bills for the testing
of backflow devices.
Performs related duties.
KNOWLEDGE REQUIRED BY THE POSITION
Knowledge of computer hardware and software used
in the reading and recording of water meters.
Knowledge of computers and job related software
Knowledge of basic algebraic math.
Skill in the preparation of required reports.
Skill in the analysis and review of data.
Skill in oral and written communication.
The Water Superintendent assigns work in terms
of general instructions. The supervisor
spot-checks completed work for compliance with
procedures, accuracy, and the nature and
propriety of the final results.
Guidelines include city ordinances, the schedule
of fees, city specifications, and state records
retention schedules. These guidelines are
generally clear and specific, but may require
some interpretation in application.
COMPLEXITY/SCOPE OF WORK
The work consists of related duties in the
coordination of utility billing for the city.
Frequent interruptions contribute to the
complexity of the work.
The purpose of this position is to coordinate
the city’s utility billing functions. Successful
performance contributes to the effectiveness of
Contacts are typically with co‑workers, vendors,
other city employees, contractors, plumbers,
developers, property owners, customers, and the
Contacts are typically to give or exchange
information, resolve problems, motivate persons,
and provide services.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The work is typically performed while sitting at
a desk or table. The employee occasionally lifts
light objects and uses tools or equipment
requiring a high degree of dexterity.
The work is typically performed in an office.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
This position has direct supervision over
Utility Billing Assistant (1).
Knowledge and level of competency commonly
associated with completion of specialized
training in the field of work, in addition to
basic skills typically associated with a high
Sufficient experience to understand the basic
principles relevant to the major duties of the
position, usually associated with the completion
of an apprenticeship/internship or having had a
similar position for one to two years.
Possession of or ability to readily obtain a
valid driver’s license issued by the State of
Georgia for the type of vehicle or equipment
Benefits include competitive
salary, health (no cost for employee only), dental,
life, short and long-term disability, retirement,
time off, and holiday pay. Complete an employment
application, include a copy of any pertinent
certifications and submit to City of Pooler, 100 SW
Highway 80 Pooler, GA 31322, Attn: Deputy Chief
Scott Cribbs, or e-mail application to
email@example.com. Resumes will NOT be
accepted in lieu of application, but are encouraged
to submit also. Applications can be picked up at
City Hall or downloaded at
www.pooler-ga.us/jobs.php Deadline for
4:30 p.m., Friday, February 28,